Services

There are many different definitions in the marketplace of what a Virtual Assistant is, and a variety of views on what one can expect from working with a Virtual Assistant.

Here is my definition, and the way I work as a Virtual Assistant:

A Virtual Assistant is an independent business owner and highly-skilled and trained professional whose service is to partner with a small number of hand-selected clients in long-term, collaborative relationships by providing high-level, across-the-board operational, administrative, and personal support remotely.

Think of me as your right-hand person, an indispensable member of your team, your biggest fan and cheerleader, and the person you can absolutely trust to be on top of the details and to proactively anticipate your needs.

I genuinely care about my clients, am excited about their work, and am invested in their success. For me, it’s all about coming together in relationship and partnership to achieve the vision you have for yourself and for your work.

Doing the work you need, or helping to get it done

Doing the work you need, or helping to get it done

As I provide comprehensive, across-the-board operational and administrative assistance, and even personal assistance, my list of services could be summarized as this:

I do the work you need or help to get it done.

Having said that, services I frequently provide for my clients are listed below.* If there’s something you need that you don’t see listed, or something is listed but you need it done in a specific program only, please ask me about it. I’m continuously investing in my professional development and chances are it’s on my training list (and would be bumped up in priority if we were to begin working together) or I have a referral who can fill in that service gap, whose work I would be happy to oversee on your behalf. No one VA can do it all and do it all well. I may not be able to do everything possible, but I can coordinate getting everything done.

*Though I support clients in all of the areas below, and have advanced skills and expertise in many of them, my specialty is being your operational and administrative support partner, so depending on your unique needs in some of these areas, it may be smarter for you to hire a professional who specializes in a particular service. If I feel the level of expertise or skill you need in an area surpasses my own, I’ll let you know, and would be happy to share a referral or research and screen vendors for you.

Business Support

Stop letting the “have-tos” keep you from the “want-tos”. Work in the parts of your business that light you up, that are in your areas of genious, that inspired you to go into business in the first place.

Make the difference you’re meant to make.

Live your purpose.

Let me take care of the operational and administrative details so you can focus on the income-generation and business-growth activities that only you can do.

 

Let me take care of the operational and administrative details so you can focus on the income-generation and business-growth activities that only you can do.

Strategic Partnership

Strategy, brainstorming, thought, and implementation partner

Clients have told me they get so much more than they expected to from a VA when working with me.

I listen carefully, pay attention, and proactively contribute ideas, suggestions, and action plans to help you get from where you are to where you want to be.

Need help knowing how to implement something you’ve discussed with your coach or learned in a program?

Want to talk through something and brainstorm ideas?

Overwhelmed by all the email marketing and CRM systems out there and not sure which one’s right for your needs?

Want someone on your side who knows and understands you and your business, and can use that knowledge to point out things you might not be thinking of and ways that things could be done better?

I bring this and more to the table as your strategic partner.

Strategic Partnership
Strategy, brainstorming, thought, and implementation partner

Clients have told me they get so much more than they expected to from a VA when working with me.

I listen carefully, pay attention, and proactively contribute ideas, suggestions, and action plans to help you get from where you are to where you want to be.

Need help knowing how to implement something you’ve discussed with your coach or learned in a program?

Want to talk through something and brainstorm ideas?

Overwhelmed by all the email marketing and CRM systems out there and not sure which one’s right for your needs?

Want someone on your side who knows and understands you and your business, and can use that knowledge to point out things you might not be thinking of and ways that things could be done better?

I bring this and more to the table as your strategic partner.

Strategic Partnership
Strategy, brainstorming, thought, and implementation partner

Clients have told me they get so much more than they expected to from a VA when working with me.

I listen carefully, pay attention, and proactively contribute ideas, suggestions, and action plans to help you get from where you are to where you want to be.

Need help knowing how to implement something you’ve discussed with your coach or learned in a program?

Want to talk through something and brainstorm ideas?

Overwhelmed by all the email marketing and CRM systems out there and not sure which one’s right for your needs?

Want someone on your side who knows and understands you and your business, and can use that knowledge to point out things you might not be thinking of and ways that things could be done better?

I bring this and more to the table as your strategic partner.

Technology Management and Support
  • Marketing automation, Keap/Infusionsoft, and ActiveCampaign
  • Coordination of web technology, tools, programs, and apps
  • WordPress support, website maintenance and updates
  • Audio file editing
Business Systems and Processes
  • Setting you up with the combination of tools and apps best for your needs
  • Creation and management of a team project and task management system
  • Set up and management of a calendar scheduling tool
  • Potential client/lead tracking
  • Streamlining of client onboarding
Virtual Office Management and General Administration
  • Coordination and oversight of the work of team members and vendors
  • Project management and launch support
  • Documents, spreadsheets, and presentations
  • Proofreading and editing
  • Calendar and schedule management
  • Travel arrangements
  • Research
  • Online ordering (office supplies, business cards, gifts, etc.)
  • Graphics for eBook covers, social media posts, email headers, and flyers
  • Creation and maintenance of a procedure manual for operations, systems, and processes of your business
  • Overall “air traffic control” and making sure nothing important to you slips through the cracks!
Content Development, Distribution, and Repurposing
  • Email newsletter/eZine, blogs, videos, vlogs
  • Social media posts
  • Copywriting and ghostwriting
  • Proofreading and editing
  • Creation and maintenance of an editorial/publishing calendar
  • Researching news and trends in your industry/field
  • Repurposing content (maximizing the use of already-created content, for example: pulling quotes for social media from blogs/vlogs, creating lead magnets such as checklists and reports from your group program, brainstorming webinar topics from blog posts)
Internet and Social Marketing
  • Set up and manage social media accounts, YouTube channel
  • Post coordination and scheduling
  • Search Engine Optimization (SEO) support
Client, Customer, and Community Relations
  • Client agreements and contracts
  • Screen and respond to emails and voicemails
  • Client surveys, evaluations, assessments, and testimonials
  • New client onboarding
  • Appointment scheduling
  • Send gifts and cards
  • Manage private Facebook community or membership site
Event Outreach, Planning, Set-Up, and Management
  • Create registration and sales pages, integrate opt-ins with your CRM, and create and manage the email follow-up sequence
  • Set up and manage a webinar or teleclass platform
  • Event site research
  • Pitch for speaking gigs
  • Coordination of vendors and logistics
…If it doesn’t need your personal attention or isn’t income-generating, ask me about it!

Personal Assistance

Think you can only ask for help with things related to your business? Not the case!

I’m your partner; your right-hand support person.

Below are some examples of personal or home-related things I can do to save you

time for what matters most.

Family? Friends? Travel? Hobbies?

 

Where will you spend the time you get back for your life with my help? 

What matters most to YOU?

Family? Friends? Travel? Hobbies?

Where will you spend the time you get back for your life with my help? 

What matters most to YOU?

All the things I do for you professionally, I can assist you with personally
For example:

Scheduling – Let me set up that coffee date, doctor appointment, play date for your kids, babysitter for date night (along with dinner and show reservations), plumber appointment, etc.

Travel arrangements – I can research and book the most convenient and economical flight, car, and hotel options.

Shopping – Ordering household supplies, sending flowers or a gift to a loved one, etc.

Research of all kinds
Vendors – Want to hire a “green” house cleaner who uses non-toxic products? Do you need to find a nanny? Want to find a new primary care physician with great reviews? Looking for a caterer for your next party? I’ll do the research based on your requirements, give you the top options, make a recommendation, and make all the arrangements.

Vacations – You’ve decided on the destination, but haven’t had time to research places to stay with the amenities you need, the must-see sights, or best restaurants. Let me research it, give you the top options, and once you’ve made the decisions, take care of booking and arranging everything for you!

Ad posting and response screening
Do you need to post something for sale, but don’t want to deal with reviewing all the responses and going back and forth on times the person can come see it? Let me create the post, screen all the responses, contact the ones who are serious (and nice!), and arrange for them to meet you at the time you want.
Special Occasions
I’ll remind you when birthdays, anniversaries, and special occasions are coming up, and can coordinate gifts and plan celebrations.

Want less stress during the holidays? Let me help purchase gifts for everyone on your list. I can create your family photo card and take care of mailing it out to all of your loved ones, too.

These are just a few examples. Just because a need you have is related to your personal or home life and not your business doesn’t mean you can’t ask for my help.

I’m here to make your life easier and to FREE you up for what you DO want to spend your time doing!

Does it seem like who I am and what I do might be a good fit?

I’m here to make your life easier and to FREE you up for what you DO want to spend your time doing!

  Does it seem like who I am and what I do might be a good fit?

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